How can we help?
Questions about gameplay, purchases, ads or a technical issue? Start with the quick answers below or contact us directly.
Email supportFrequently asked questions
How do I play Popcorn?
Follow the rule shown before each level, watch what happens on screen and react at the right moment. The controls are simple, but the challenge grows as new objects and interactions appear.
How do I unlock the Full Game?
The Full Game is a one-time in-app purchase. It unlocks all 10 levels and removes ads.
How do I restore a previous purchase?
Open the Purchases screen in the game and choose Restore Purchases. Make sure the device is signed in with the same Apple Account used for the original purchase.
My purchase is not recognized
First try Restore Purchases. If the Full Game still appears locked, restart the app, confirm that you have an internet connection, and try again. If the issue continues, email support.
Why do I see ads?
Rewarded advertising is used in the free version of the game. Unlocking the Full Game removes ads.
Does Popcorn work on iPhone and iPad?
Yes. Popcorn: Pop the Corn supports both iPhone and iPad and is designed for landscape gameplay.
How are purchases billed?
In-app purchases are processed by Apple through the App Store. For billing, refund or payment-method questions, you can also use Apple’s official Report a Problem service.
Where can I read the Privacy Policy?
You can read it on the Privacy Policy page. The same policy is linked from inside the game.
Tell us what happened
If possible, include your device model, iOS or iPadOS version, and a short description of the problem. Screenshots are helpful too.
support@newpopcorngame.com